Frost & Sullivan Commends Draeger's Strategic Excellence in Offering an Extensive Solution Line for the Ventilation, Anesthesia and Monitoring Markets

Draeger's ventilator product line for acute care includes the Evita Infinity V500 and Savina/Savina 300; for neonatal acute care, Babylog VN 500 and Draeger Babylog 8000 plus; for the transport care space, Oxylog 3000+ and 2000+; and finally, for non-invasive ventilation, the Carina. Recently, it incorporated additional ventilation modes and monitoring functions into the Savina 300 to provide customers with multiple therapy options.
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Draeger's ventilator product line for acute care includes the Evita Infinity V500 and Savina/Savina 300; for neonatal acute care, Babylog VN 500 and Draeger Babylog 8000 plus; for the transport care space, Oxylog 3000+ and 2000+; and finally, for non-invasive ventilation, the Carina. Recently, it incorporated additional ventilation modes and monitoring functions into the Savina 300 to provide customers with multiple therapy options.

"Frost & Sullivan believes that the company will outperform the overall market in the coming years, with the service and accessories business being major contributors to net sales," said Frost & Sullivan Research Director Siddharth Saha. "Draeger has consistently maintained year-on-year profits across Europe and the United States, which is mostly a replacement market."

Draeger employs a highly qualified and technically skilled team that maintains excellent relationships with end users through robust after-sales and product support services. Additionally, its strong brand name has made it the preferred partner of numerous distributors, and the company has strived to cement this advantage by offering online support and educational workshops for sales representatives and healthcare professionals.

The company varies its product line and services according to the regional and local needs of the market. Additionally, through a standard medibus communications protocol, Draeger ventilators, anesthesia machines, and monitors are compatible with third-party manufacturers of data management systems and other alarm systems.

"The company has solutions in the service and accessories business area that can be bundled with the ventilation devices," noted Siddharth. "Draeger currently offers Service Connect 2.0, which is an advanced service portal providing online troubleshooting and diagnostics of its products. The open architecture of this service portal enables data exchange with customers."

Draeger has been able to create and sustain its brand value over the years in Europe as well as in the United States, where it is difficult to earn significant profit margins in a replacement market. Overall, the company's forethought in investing in technological innovations and its ability to maintain superior customer relationships set it apart from the competition.

Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in growth and customer value. It recognizes the superiority of the product/service as well as the overall customer, purchase, ownership and service experience offered, which has resulted in the recipient company seeing above-market growth and increased share of wallet. The award lauds the growth, diversification and sustainability strategies of the company.

Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for outstanding achievement in areas such as leadership, technological innovation, customer service, and product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research.

About Draeger. Technology for Life®

Draeger is an international leader in the fields of medical and safety technology. Our products protect, support and save lives. Founded in 1889, Draeger generated revenues of around EUR 2.37 billion in 2013. The Draeger Group is currently present in more than 190 countries and has about 13,500 employees worldwide. Please visit www.draeger.com for more information.

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