Aspect Software Strengthens its Presence in the Middle East with Launch of Aspect Workforce Optimization 8.0
(Photo: http://photos.prnewswire.com/prnh/20140922/706625-b )
"With a recently redesigned user interface, Aspect WFO is an easy-to-use forecasting, planning, scheduling, employee self-service and real-time management tool that ensures every employee and supervisor is productive, engaged and delivering an exceptional customer experience," said Ranjan Sandwar, Regional Director-Sales,
Middle East.
Sanjay Gupta, Managing Director- ASEAN, India, Middle East & SAARC says: "Companies are seeking solutions that provide flexibility, intuitiveness and can integrate customer service operations. Aspect WFO 8.0 delivers all that and more. WFO 8.0 boasts a customizable, intuitive and easy-to-use graphical interface that makes customer engagement a lot easier. Response to our Workforce Optimization solutions in the Middle East has been encouraging and I am confident that WFO 8.0 will help us reach out to new customers and also increase our market share in the region. We at Aspect are dedicated towards building new products that enable our customers to continuously engage with their audiences without compromising on operational and cost efficiencies."
About Aspect
Aspect's fully-integrated solution unifies the three most important facets of modern contact center management; customer interaction management, workforce optimization, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, we help the world's most demanding contact centers. For more information, visit http://www.aspect.com/in or write to [email protected], +919930134118.
