Global Telematics Service Revenues to Exceed $7 Billion by 2019 says Strategy Analytics
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"Although telematics service revenues are forecast to increase, the actual revenue per customer is set to decline steadily during the forecast period, making it essential for automotive OEMs to look to other ways to monetize their telematics offerings," said Greg Basich, Senior Analyst for Strategy Analytics Automotive Multimedia and Communications Systems (AMCS) service.
"More importantly than subscription revenue is the potential for massive cost containment, and aftersales revenue, from customer retention management solutions enhanced by telematics," said Roger Lanctot, Associate Director for Strategy Analytics Global Automotive Practice.
This report examines the potential that telematics represents to enhance CRM for OEMs and how it can improve OEMs' ability to control costs from software-related recalls. It also provides an overview of telecommunication carriers' roles in the telematics ecosystem.
"The ability to keep recall-related costs under control is increasingly important to automotive OEMs, especially in light of the very large number of recalls issued this year," said Richard Robinson, Director of Strategy Analytics' Automotive Multimedia and Communications Systems service. "Telematics enables much better control of, and understanding of, recall issues that could potentially cost OEMs billions of dollars."
About Strategy Analytics
Strategy Analytics, Inc. provides the competitive edge with advisory services, consulting and actionable market intelligence for emerging technology, mobile and wireless, digital consumer and automotive electronics companies. With offices in North America, Europe and Asia, Strategy Analytics delivers insights for enterprise success. www.StrategyAnalytics.com
US Contact: Greg Basich, +1 617 614 0762, [email protected]
European Contact: Richard Robinson: +44 1908 423646, [email protected]
