Top Five Priorities for UK CIOs to Capitalise on Generative AI in 2024 Published in Report by Info-Tech Research Group
Info-Tech's research offers a strategic roadmap for CIOs and IT leaders to not only address but capitalise on the transformative potential of generative AI, ensuring their organisations can thrive amid the surging exponential growth of technological innovation.
'In our assessment of the 2024 IT landscape, generative AI emerged as the clear trend, a focal point of our Tech Trends 2024 report,' states Brian Jackson, Principal Research Director and lead analyst for the report. 'This technology introduces significant opportunities and challenges. The critical question for CIOs and IT leaders is which capabilities need enhancement to leverage these opportunities and which initiatives should be prioritised to navigate the accompanying enterprise risks effectively.'
According to the CIO Priorities 2024 report, the 2024 landscape demands that CIOs and IT leaders transcend traditional IT management roles to become the drivers of innovation, with generative AI serving as the critical vehicle in this journey. This evolution necessitates a comprehensive evaluation of organisational capabilities, identifying areas ripe for AI-driven transformation. The research emphasises that this transformation is about reimagining processes, unlocking new efficiencies, and navigating the complexities of integrating such advanced technology. The report provides a strategic framework to navigate this intricate landscape, empowering IT leaders to fully leverage generative AI's potential within their organisations.
'Generative AI is one of the few technologies that almost all of our CIOs are being asked about by the Board or CEO,' says Michelle van Wijk, an Executive Counselor at Info-Tech Research Group. 'In order to be successful, CIOs have to identify opportunities and risks, build platforms to take advantage of the technology, manage the increasing number of core systems that incorporate AI, as well as inform and educate their CEO and Board.'
Published in February 2024, the report is informed by extensive research, including Info-Tech's Future of IT survey and in-depth interviews with CIOs from a diverse range of industries and geographical locations. This comprehensive approach ensured a broad level of insights, capturing the experiences of leaders from large organisations with over 2,500 employees to smaller entities and spanning IT budgets from under $1 million to over $100 million.
The industries represented in the study were equally varied, encompassing Media, Technology, Construction, Transportation, Government, Manufacturing, Gaming & Hospitality, Financial Services, and Not-for-Profit sectors. The international perspective of the respondents, from regions including the US, Canada, the Middle East, Great Britain, India, Central America, and South America, added a global dimension to the research.
To delve deeper into the different levels of IT department maturity and its impact on organisational priorities, Info-Tech segmented the survey respondents into two groups based on their IT maturity levels: high maturity and low maturity. High-maturity respondents, totalling 154, identified their IT departments as either "expanding" or "transforming the business," indicating a strategic role of IT in driving business growth and innovation. In contrast, the 530 low-maturity respondents described their IT departments as at the "struggling," "supporting," or "optimising the business" stages, highlighting a more foundational or operational focus.
The segmented approach allowed for a nuanced analysis of how IT maturity influences priority setting and strategic planning, revealing insights about how more mature organisations are pursuing opportunities and mitigating risks as AI cascades through the industry. By examining the priorities and planning decisions of high-maturity IT departments, Info-Tech's report aims to offer CIOs and IT leaders a valuable starting point for developing their list of priorities for 2024 and tailoring them to their organisation's unique context and goals. The following priorities are what the firm recommends be top of mind for CIOs and IT leaders over the coming months:
The CIO Priorities 2024 report also includes insights in the form of case studies from technology experts at organisations such as the Phoenix Suns, Aecon Group Inc., Alliance Resource Partners LP, Year Up, and Brosnan Risk Consultants.
As organisations navigate the complexities of a rapidly evolving digital landscape, the CIO Priorities 2024 report outlines a roadmap for IT leaders seeking to harness the full potential of generative AI and drive exponential value creation. With comprehensive insights, practical case studies, and strategic recommendations, the report will equip CIOs and IT leaders with the knowledge and tools necessary to transform challenges into opportunities, ensuring their organisations not only adapt but thrive in the face of technological advancements.
For exclusive media commentary from Brian Jackson and , experts on technology trends and CIO strategy, or to access the complete CIO Priorities 2024 report, please contact [email protected].
About Info-Tech Research Group
Info-Tech Research Group is one of the world's leading information technology research and advisory firms, proudly serving over 30,000 professionals. The company produces unbiased and highly relevant research to help CIOs and leaders make strategic, timely, and well-informed decisions. For more than 25 years, Info-Tech has partnered closely with IT teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organisations.
Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact [email protected].
For information about Info-Tech Research Group or to view the latest research, visit infotech.com and connect via LinkedIn and X.
Media Contact: Sufyan Al-Hassan, Senior PR Manager, Info-Tech Research Group, [email protected] | +1 (888) 670-8889 x2418
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