ICT Adoption in Utilities Sector Set to Accelerate, Projected to Grow at 12.57% CAGR by 2030

The Next Growth Frontier for ICT Vendors in Utilities

Utility providers are modernizing their operations to meet the demands of grid reliability, energy transition, and customer-centric services. ICT domains - such as Application Development & Deployment, Analytics and Artificial Intelligence, Data Management, Information Security, BPM & Process Automation, Communication & Collaboration, and CX & MarTech- are increasingly critical for grid automation, real-time monitoring, predictive maintenance, and intelligent demand forecasting. From smart meters and SCADA integration to energy analytics and customer portals, ICT is becoming the backbone of sustainable, secure, and responsive utility networks.

According to Narayan Gokhale, Vice-President and Principal Analyst at QKS Group, "The Utilities sector is transforming into a real-time, data-driven ecosystem. ICT platforms that enable intelligent grid management, asset optimization, and user engagement are essential for operational resilience and energy transition. Vendors that combine scalability, interoperability, and sustainability alignment will lead this evolution."

Key Market Insights from QKS Group's Report

Market Leaders & Competitive Landscape

The report includes top ICT vendors transforming the Utilities industry, including Siemens, Schneider Electric, Oracle, IBM, GE Vernova, Microsoft, ABB, Hitachi Energy, Itron, SAP, OSIsoft (AVEVA), Landis+Gyr, Honeywell, Cisco, Infosys, Capgemini, Trilliant, Tata Consultancy Services, Accenture, and Amazon Web Services (AWS).

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Why This Matters for Utilities Vendors?

As decarbonization, decentralization, and digitization redefine the Utilities landscape, ICT adoption is key to unlocking flexibility, reliability, and customer trust. Utilities must partner with vendors that can provide secure, integrated platforms supporting real-time analytics, system automation, and seamless field-to-control centre visibility. Competitive advantage will depend on technological foresight and the ability to scale sustainably across regional and operational requirements.

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About QKS Group 

QKS Group, formerly Quadrant Knowledge Solutions, is a leading global advisory and research firm, dedicated to empowering technology innovators to accelerate their growth journeys and enable technology adopters to achieve their digital transformation objectives.

To gain access to the full market insights, growth forecasts, and competitive analysis, Connect:

Shraddha Roy 
PR & Media Relations
QKS Group
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Middleton Massachusetts 01949
United States
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